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Scheduled Maintenance
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We will be having a scheduled maintenance window for our data center which hosts our ventrilo, teamspeak, and websites on Sunday, August 3, 2008, between 12:01am and 5:00am CST. During this network upgrade, you may notice some service interruptions while our infrastructure is upgraded. if you have any concerns or issues please contact us. |
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Upgrades Completed
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The server upgrades have been completed. If you are having issues connecting to your server, you can add the direct IP (174.133.216.35 - ventrilo or 174.133.216.36 - teamspeak) with your port and you should have no issues connecting. if you require further assistance please submit a support ticket. |
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Ventrilo & Teamspeak Upgrades
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On Saturday June 28th, 2008 we will be adding/upgrading our Ventrilo & Teamspeak servers. During this upgrade the servers will not be shut down but new ones put up. What this means is all of the files on both machines will be transferred over to the new server. We will then update the DNS (ventrilo.deadlyservers.com & teamspeak.deadlyservers.com). You will not have to do anything on your end, Over the next 1-48 hours, you will be automatically redirected to the new servers. If you have any questions or have any issues during the upgrade process please submit a support ticket. |
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New Payments Added
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DeadlyServers is pleased to now offer Visa/Mastercard acceptance. As of today you can now use your credit card on your transactions. If you have any questions please feel free to contact us or submit a trouble ticket. |
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June Specials
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We are proud to offer new domain name registrations. These make great additions to Ventrilo. For a limited time you can get a domain name from us for only $9.95! Use the coupon code junefun when you place an order. To register a domain name now click here. Also new this month is our Teamspeak lineup. For a limited time you can take an additional 10% off your purchase of any teamspeak server. Use the coupon code ihearvoices when you place an order. Pricing starts at only $2.50/month! |
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Weekened Outage
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On Saturday May 31st at 4:55pm CDT the datacenter that hosts our servers suffered from an electrical short, creating an explosion and fire that knocked down three walls surrounding the electrical equipment room. This was cause from a short in a high-volume wire conduit. Our NOC was not allowed to activate its backup generators based on instructions from the fire department. Power has been fully restored to backup generators as of June 2nd however. As a result of this it caused our company to suffer from an unavoidable down time. Services should be fully restored across our site and network. If you are having any issues please submit a support ticket or call our toll free number.
Customers who were directed to connect to their ventrilo services via ventrilo.deadlyservers.net can now revert back to ventrilo.deadlyservers.com if they wish. On another note we have updated our company contact information with a toll free telephone number. Please be sure to check out the Information/Contact link to update your records for future references.
This now leaves us facing step two of repair process, which requires getting all of the equipment delivered and then rebuilding the electrical room to its original standard. To make the cutover to the rebuilt electrical room, the operations group believed it would take a maintenance outage of 24-48 hours. I have good news on that front. It's not perfect, but at present we now believe the maintenance window will be just 4-6 hours. That's still too long, and we will continue this week to find ways to reduce the time. Given that there will be some outage for the cutover, we will execute this step at midnight on a Saturday, either June 7 or June 14. We want to pick the most appropriate time to minimize impact to you. |
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Ventrilo Server Upgrades - Downtime
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DeadlyServers will be performing some server upgrades to our Ventrilo servers on Feb 23rd 2008 at 1:00 am (Friday/Saturday). This will cause a brief service interruption for most of our clients on the ventrilo.deadlyservers.com network. During this downtime you will be unable to connect to your ventrilo servers. During this upgrade we will be switching some of our IPs as our provider will no longer be using them and requested we return them. You should have no issues connecting to ventrilo with the new IP. We will be masking it so it points to ventrilo.deadlyservers.com as it does now. If for some reason you cannot connect to the ventrilo server after the upgrade, you can temporally use the IP until the DNS updates. The temporary IP will be 75.125.157.211. This is the IP you will use if ventrilo.deadlyservers.com does not direct you to the new IP instantly. If you have any further questions please don’t hesitate to call or email us. Once the upgrades are completed you will also receive an email stating so as well. |
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New Billing System/Hosting Upgrades/Support Desk
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We have completed our install of our new billing system. New customers will be registered to the new system. Previous customers can request to be moved to the new billing system by emailing support@deadlyservers.com. On another note we have revamped our web hosting packages and dramatically improved the features as well as switching to a new control panel to manage your sites. To celebrate these new changes we will be offering an additional 10% off the next 10 new orders we receive between now and Feb. 23rd, 2008. Use coupon code "celebrate" when you place your order. This promotion is a first come first serve basis so place those orders quickly  . The new billing system is located at http://billing.deadlyservers.com. The billing system also has the new support desk. You will either need to register to submit a support ticket or you can email them to the correct department by going to the Information > Contact links. |
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Webserver Upgrades
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We have completed upgrading our website and services. Over the next few days look for some new web hosting packages and better pricing on those packages as well as features. If you find any issues with the site please email us so we can fix it promptly. |
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Email Server Migration/Live Chat
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We are in the process of migrating our email servers. During this process mail might not be delivered to our departments for some time. If you need help you can always use the helpdesk on our site or the live chat as well as the phone support. This migration can take up to 24 hours to propagate across the net.
The Live Chat feature is also back and working. To access this click on the support link then live chat. |
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